Acona Terms of Use

These Terms set out the conditions for purchasing and using Acona sold by NCAT LLC ("we") through this website. These Terms supplement our Terms of Use; where these Terms and our Terms of Use differ, these Terms prevail. These Terms apply from 20 September 2026.

1. Purchases from This Website

1. When you buy from this website, the contract of sale is between you and us. Payment is processed by a provider we engage, but we are the seller.

2. Payment is by credit card. Once payment is complete, we send your license key to the email address you registered.

3. There are two types of license:
(a) buy-once — no expiry;
(b) one-year — 365 days from the date of purchase.

4. Returns and refunds are governed by our Legal Notice (Specified Commercial Transactions Act).

5. Purchases from this website are not available to customers residing in the European Economic Area, the United Kingdom, Switzerland, or the Republic of Korea.

2. Number of computers

1. One license key may be installed and used on up to two Macs at a time.

2. Once that limit is reached, the license cannot be used on a further computer. Computers already in use are not affected.

3. License checks, and what happens if we shut the service down

1. To use the paid features, the software checks with our server that your license is valid. The check runs automatically at launch.

2. If the check cannot be completed for 14 consecutive days, the software switches to the free range of use. You can still open your existing projects, edit them, and export without restriction. As soon as a check succeeds again, full use is restored immediately.

3. If we discontinue operation of the license-checking server, we will give notice at least 15 days beforehand, both on this website and in the software, and we will take the following steps.
(a) Any computer that connects for a check during the notice period is automatically granted:
(i) for a version purchased outright, permission with no expiry;
(ii) for a license on annual renewal, permission until the end of the contract period.
(b) We will send a release code with the same effect to your registered email address. Codes are issued individually to each customer.

4. Even if the notice and steps in the preceding paragraph do not happen, once the check has been unable to complete for 180 consecutive days the software switches automatically to the permission last received (no expiry for an outright purchase; until the end of the contract period for an annual renewal). This switch takes place without any involvement on our part.

5. If we transfer the business to a third party, our position under these Terms and the preceding paragraphs pass to the transferee. If the transferee does not continue to operate the server, paragraphs 3 and 4 apply.

4. Extension of the expiry date if our systems go down

1. If the license-checking server is down for 24 consecutive hours or more, we will add the number of days it was down to the expiry date of every license that had an expiry date and was valid when the outage began.

2. We make this addition in a single batch once service is restored. You do not need to contact us.

3. A license purchased outright has no expiry date, so an outage of our server does not affect how long you can use it.