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Legal

Legal Notice

This disclosure is required of sellers under Japan's Act on Specified Commercial Transactions and is addressed to customers in Japan. It does not limit any rights you may have as a consumer under the law of your own country. Purchases are made through the relevant app store, and the terms of purchase and refund are those set by the store operator.For any product sold directly from this website, the terms are set out below.

Sales terms differ depending on where you buy.

Purchases through the App Store

SellerNCAT LLC
RepresentativeAkinori Ito
AddressRJ3, 2-16-12 Jiyugaoka, Meguro-ku,
Tokyo 152-0035, Japan
Phone+81 50-5343-7214
Calls are answered by an automated system. Leave your name and contact details, and we will call you back.
No sales or solicitation, please.
Fax+81 50-3588-8140
No sales or solicitation, please.
Email
Unsolicited advertising email is prohibited under Japan's opt-in rule.
EnquiriesPlease use the form on our Support page.
PriceAs shown on the purchase screen inside each app (tax included).
Additional costsAny data/communication charges for internet access are borne by the customer.
Payment methodsApp Store payment methods provided by Apple Inc. (credit card, carrier billing, Apple ID balance, etc.)
Payment timingAt the time the purchase is completed.
DeliveryImmediately available in the app once payment completes.
Returns & refundsDue to the nature of digital content, we cannot accept returns or exchanges after purchase.
For refunds, please contact App Store / iTunes Store support directly, in accordance with Apple Inc.'s refund policy. We are unable to process refunds ourselves.
Regardless of the above, we will address any defect in the app.
RequirementsVaries by app. For supported operating systems and requirements, see the listing for each app on the store it is distributed through.

Direct sales from this website (Acona)

Purchases from this website are not available to customers residing in the European Economic Area, the United Kingdom, Switzerland, or the Republic of Korea.

PriceThe price shown on the Acona product page (including consumption tax)
Promotional price periodFrom 12 January 2027, the buy-once license will be 5,000 yen and the one-year license 2,500 yen (both tax included).
Additional chargesCommunication charges required for internet access are borne by the customer
Payment methodCredit card (your card statement will show LINK.COM* NCAT ACONA)
Payment timingAt the time the purchase is completed
DeliveryAfter payment is completed, we send the license key to the email address you provided
Returns and cancellationYou can try the features free of charge before purchase (up to 8 bars). For this reason, we cannot accept returns or refunds after the license key has been activated on a device. Only where the key has not yet been activated, we will issue a refund within 14 days of purchase.
License terms (devices)One license key may be used on up to two Macs at the same time
System requirementsAcona product page

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