Legal Notice
This disclosure is required of sellers under Japan's Act on Specified Commercial Transactions and is addressed to customers in Japan. It does not limit any rights you may have as a consumer under the law of your own country. Purchases are made through the relevant app store, and the terms of purchase and refund are those set by the store operator. For any product sold directly from this website, the terms are set out below.
Seller information (common to both purchase routes)
| Seller | NCAT LLC (合同会社NCAT) |
|---|---|
| Representative | Akinori Ito |
| Address | RJ3, 2-16-12 Jiyugaoka, Meguro-ku, Tokyo 152-0035, Japan |
| Phone | +81 50-5343-7214 Calls are answered by an automated system. Leave your name and contact details, and we will call you back. No sales or solicitation, please. |
| Fax | +81 50-3588-8140 No sales or solicitation, please. |
Unsolicited advertising email is prohibited under Japan's opt-in rule. | |
| Enquiries | Please use the form on our Support page. |
Sales terms differ depending on where you buy.
Purchases through the App Store
| Price | As shown on the purchase screen inside each app (tax included). |
|---|---|
| Additional costs | Any data/communication charges for internet access are borne by the customer. |
| Payment methods | App Store payment methods provided by Apple Inc. (credit card, carrier billing, Apple ID balance, etc.) |
| Payment timing | At the time the purchase is completed. |
| Delivery | Immediately available in the app once payment completes. |
| Returns & refunds | Due to the nature of digital content, we cannot accept returns or exchanges after purchase. For refunds, please contact App Store / iTunes Store support directly, in accordance with Apple Inc.'s refund policy. We are unable to process refunds ourselves. Regardless of the above, we will address any defect in the app. |
| Requirements | Varies by app. For supported operating systems and requirements, see the listing for each app on the store it is distributed through. |
Direct sales from this website (Acona)
Purchases from this website are not available to customers residing in the European Economic Area (including its overseas departments and regions), the United Kingdom, Guernsey, Jersey, the Isle of Man, Switzerland, South Korea, Saint Barthélemy, or Svalbard and Jan Mayen. If your billing country or region is one of these, we will not send a license key and will refund the full amount you paid.
| Price | The price shown on the Acona product page (including consumption tax) |
|---|---|
| Promotional price period | From 12 January 2027, the buy-once license will be 5,000 yen and the one-year license 2,500 yen (both tax included). |
| Additional charges | Communication charges required for internet access are borne by the customer |
| Payment method | Credit card (your card statement will show NCAT ACONA; depending on the payment method, a payment provider's name such as LINK.COM* may appear before it) |
| Payment timing | At the time the purchase is completed |
| Delivery | After payment is completed, we send the license key to the email address you provided |
| Returns and cancellation | You can try the features free of charge before purchase (up to 8 bars; depending on the time signature and tempo, it may end sooner, at 64 quarter-note beats or 60 seconds). For this reason, we cannot accept returns or refunds after the license key has been activated on a device. Only where the key has not yet been activated, we will issue a refund within 14 days of purchase. |
| License terms (devices) | One license key may be used on up to two Macs at the same time |
| Conditions of use | An internet connection is required at least once every 7 days to check your license (if the check cannot be completed for 7 consecutive days, singing synthesis is limited to the first eight bars until the check succeeds; depending on the time signature and tempo, it may end sooner, at 64 quarter-note beats or 60 seconds). |
| System requirements | Acona product page |